Customer Services
Shipping Information

All "In-Stock" item orders processed by 2pm Eastern Standard Time Monday-Friday will be shipped within 24 hours. If "In-Stock" item order is air shipped, and placed before 2pm EST, it will be shipped on the same day. Please be aware that our shipping options are for weekday deliveries only. An additional charge is added for Saturday delivery. If you have any questions, please feel free to call us at 1.800.627.4368.

All orders placed after 2pm EST Friday (Weekends Included) or on the below listed Holidays, will be processed the following business day (Weekends are not considered as business days).

J&J International Inc observes the following holidays:
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Day after Thanksgiving
Christmas Day
New Year's Day

USPS Priority Mail
USPS Priority Mail - $7.25 USD
Orders less than $100. Up to 1 lb. to US addresses (Ships within 3 to 10 days).

USPS First Class Mail
USPS First Class Mail - $5.25 USD
Owners Manual Only. Shipping charge of $4.95 is added to handling charge of $1.50 for your order.

Ground
Up to 1 lb. - $7.25 USD
No weekend deliveries. No PO Box deliveries. Orders over $500 require a signature upon receipt (Ships within 3 to 10 days).

3-Day Air
Up to 1 lb. - $16.75 USD
No weekend deliveries. No PO Box deliveries. Orders over $500 require a signature upon receipt (Not guaranteed 3 day, but selected for rush service).

2-Day Air
Up to 1 lb. - $22.75 USD
No weekend deliveries. No PO Box deliveries. Orders over $500 require a signature upon receipt.

Overnight 3:00pm - Next Day Air Saver
Up to 1 lb. - $38.45 USD
No weekend deliveries. No PO Box deliveries. Orders over $500 require a signature upon receipt.

Overnight 10:00am - Next Day AM
Up to 1 lb. - $42.45 USD
No weekend deliveries. No PO Box deliveries. Orders over $500 require a signature upon receipt.

Saturday Delivery - Next Day Saturday*
Up to 1 lb. - $49.95 USD
No PO Box deliveries. Orders over $500 require a signature upon receipt.
*Orders must be placed before 2:00pm EST on Friday.

International Delivery*
International - $38.95 USD
International (Canada Only) - $29.95 USD
*Shipments outside the U.S.A may be subject to tariffs, duties, value added tax (VAT), etc.
- Samsungparts.com is not responsible for any Customs fees.
- These costs are the recipients’ responsibility.
- They are not included in the shipping and handling charges.
- The shipping company will charge the appropriate Custom fees.
- Please contact your local Customs office for more information.
Once you have accepted the delivery, you are responsible for all Customs fees.
If you refuse a package that has been received by customs because, you do not need\want the part or do not want to pay the tariffs or taxes, we will credit you the cost of the product only, shipping and handling charges are not refundable. You will also be responsible for any additional fees required to return the package to us. Credit will only be issued back, once the package is in our possession.

Oversize Delivery
Oversized items and some destinations may be subject to additional charges.

Shipping charges are subject to changed without notice.

Handling Charge
Additional handling charges may apply per order.
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